Scott and Susan are like many pet parents who want nothing but the best of everything for their adorable boxer pup, Sugar Rae. This desire rang true when Sugar suffered an unexpected knee injury as a young pup. While they cared for Sugar’s injury and it healed well, Sugar’s parents kept thinking about her normal high level of energy and how another injury could certainly happen.

Recently, they made the decision to be more prepared to care for Sugar’s well-being through a TrustedPals Pet Insurance plan. Fast forward a few years, Sugar faced another medical concern.

Sugar’s gums were inflamed and at first thought, it may be due to normal dog chewing of that wrong “thing” in the yard. However, Sugar was not her playful self and something was definitely wrong. Sugar’s pet parents knew advanced care was needed, therefore, sought out a consultation with one of the top canine oral surgeons in Georgia.

While this first appointment was only a consultative visit, their veterinarian immediately recognized Sugar needed emergency surgery to care for a painful condition called gingival hyperplasia, which is commonly found in boxers.

This condition leads to overly inflamed gums, allowing debris, dirt, hair and other particles to become trapped in her gums, therefore exacerbating the condition. The vet explained the procedure to Scott and Susan, along with the related costs. 

The vet thought he would let them think about the decision for the surgery and unplanned expense. However, Scott and Susan didn’t hesitate, immediately advising the vet to start surgery to make their precious Sugar better.

Scott and Susan both exclaimed to each other “Thank goodness we have TrustedPals…it made our decision very easy to provide Sugar the advance care she needs.” Sugar’s surgery was successful and after a couple of days on the mend, she was back to her very playful, happy puppers!

Scott and Susan were so thankful TrustedPals covered $5,315 of the total vet bill of $6,576.